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Welcome to Tilla! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases. 1. General Information These terms govern your use of Tilla’s website and any purchases made through it. By using our site, you confirm that you are at least the age of majority in your jurisdiction. 2. Product Information We strive to display our products, including descriptions and pricing, as accurately as possible. However, we cannot guarantee that all details are entirely accurate, complete, or up to date. Prices are subject to change without prior notice. 3. Orders and Payments By placing an order, you are offering to purchase a product subject to these terms. All orders are subject to availability, and we reserve the right to cancel any order for any reason. Payment must be made in full at the time of purchase. We accept various payment methods, as indicated during checkout. 4. Shipping and Delivery We aim to dispatch orders as quickly as possible; estimated delivery times will be provided at checkout. Tilla is not responsible for delays caused by the shipping provider or unforeseen circumstances. Shipping costs will be calculated and displayed at checkout. 5. Returns and Refunds If you are not satisfied with your purchase, you may request a return within [X] days of receiving your item, provided it is in its original condition and packaging. Refunds will be processed once the returned item has been received and inspected. Shipping costs are non-refundable. To initiate a return, please contact our customer support team. 6. Warranties and Guarantees Our products come with a limited warranty against manufacturing defects for a specified period, as outlined in each product’s description. This warranty does not cover normal wear and tear, accidental damage, or improper use. 7. Limitation of Liability Tilla will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. 8. Intellectual Property All content on our website, including images, text, and logos, is the property of Tilla and may not be used or reproduced without permission. 9. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. 10. Changes to Terms and Conditions Tilla reserves the right to update these terms and conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes. 11. Contact Information For questions or assistance, please contact our customer support team at [Contact Email/Phone Number].

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